Refund Policy
Refund Policy
At [JIYANG], we strive to provide you with the best possible shopping experience. If you are not entirely satisfied with your purchase, we're here to help.
Returns:
- You have [30] days to return an item from the date of purchase.
- To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Refunds:
- Once we receive your returned item, we will inspect it and notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
- If your return is approved, we will initiate a refund to your original method of payment. The time it takes for the refund to be reflected in your account may vary depending on your bank or payment processor.
Exchanges:
- If you need to exchange an item for a different size, color, or variant, please contact our customer support team. We will guide you through the exchange process and assist you in finding the right replacement.
Non-Returnable Items:
- Certain items are not eligible for return or refund, including Used equipment,Damaged or missing original packaging,Personalized Equipment,Non-Merchant Damage. Please check the product description or contact us if you have any questions about the eligibility of a specific item.
Shipping:
- You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
- If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact Us:
- If you have any questions or concerns about our refund policy or need assistance with a return, please contact our customer support team. We are here to help you.
Please note that this refund policy applies to [JIYANG] purchases made directly through our website. If you purchased our products from a third-party retailer or reseller, please refer to their refund policy for more information.
We reserve the right to update or modify this refund policy at any time, so we encourage you to review it periodically.
Last updated: [2022.4.30]
If you have any questions or need further clarification regarding our refund policy, please don't hesitate to contact us.