Shipping Policy

Thank you for shopping at [JIYANG]. We are committed to delivering your products to you in a timely and efficient manner. Please read the following Shipping Policy to understand our shipping procedures and guidelines.

  1. Processing Time:

    • All orders are processed within [15] business days (excluding weekends and holidays) upon receiving payment.
    • Once your order is processed, we will send you a confirmation email with the shipping details.

  2. Shipping Methods:

    • We offer standard shipping services through reputable carriers such as USPS，FedEx_GRD.
    • Expedited shipping options may be available for an additional cost. Please contact our customer support for more information.

  3. Shipping Destinations:

    • We currently ship to worldwide as specified on our website.
    • For international shipping, please note that customs fees, import taxes, and other charges may apply. Customers are responsible for any additional fees incurred.

  4. Shipping Rates:

    • Shipping rates are calculated based on the weight, dimensions, and destination of the package.
    • The exact shipping cost will be displayed at the checkout page before you finalize your order.

  5. Delivery Time:

    • The estimated delivery time will depend on the shipping method and the destination.
    • Please note that unforeseen circumstances or customs delays may affect the actual delivery time.

  6. Order Tracking:

    • Once your order is shipped, we will provide you with a tracking number and instructions on how to track your package.
    • Please allow some time for the tracking information to update in the carrier's system.

  7. Order Issues and Returns:

    • If you encounter any issues with your order or if you need to request a return or exchange, please refer to our Return Policy.

If you have any further questions or concerns regarding our shipping policy, please feel free to contact our customer support team. Thank you for choosing [ladyceliagarden], and we hope you enjoy your shopping experience with us.

Note: It's important to tailor the Shipping Policy to your specific business and shipping practices. The provided template is a general guideline and may need customization based on your requirements and local regulations.